Formiik BPOformiikFormiik BPO

Your on-site processes, hand in hand with experts

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Formiik BPO
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Evidence of deliveries and better customer care thanks to our mobile technology.

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Efficient past-due portfolio supervision and reduction using mobile technology

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Efficient credit origination with a mobile, on-site technology solution

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Your on-site processes, hand in hand with experts

Read more about Formiik BPO

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Evidence of deliveries and better customer care thanks to our mobile technology.

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Efficient past-due portfolio supervision and reduction using mobile technology

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Efficient credit origination with a mobile, on-site technology solution

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Reinvent your productivity and business processes with Formiik

Formiik is a platform designed to improve productivity of on-site staff.

Formiik Solutions



Efficient credit origination using mobile technology

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Optimize complex on-site processes using mobile technology

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Recover more past-due portfolio and optimize the work of your field managers

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Improve customer care and optimize your deliveries

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"Formiik is an extraordinary platform for information delivery and reception, and has the convenience of presenting such information as you want; it has that flexibility, the platform helps you, it is transparent, and does not overcomplicate."

Daniel Colín,
Progresemos Systems Manager.

Main device features

Highly-functional supervision

Administrators

  • Data sync setup between devices
  • Design of new formats and field activities within minutes
  • Generation of user groups in hierarchical structures

Supervisors

  • Verification of the status of each scheduled visit
  • Monitoring of the field staff productivity
  • Map visualization of staff movement
  • Identification of the status of each scheduled visit
  • Assignment of staff activities
  • Download of information generated on visits
  • Delivery of free text messages to the staff

Operators

Capturing the results of the web visits, in case the mobile devices do not have Formiik installed, or were lost, damaged, or suffered any other inconveniences.

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Control of field operations from anywhere.

The mobile Formiik application is also available for tablets. Such a “large format” may prove useful, especially in activities that require interaction with the public, for example when making surveys, censues, or executive scenarios.

Formiik provides you with the opportunity to grant your supervision staff monitoring tools to carry out activities such as:

  • Verification of the status of each scheduled visit
  • Data sync setup between devices
  • Design of new formats and field activities within minutes
  • Generation of user groups with different hierarchical levels

The effective control of operations carried out outside your facilities is a key piece for boosting a radical increase in your staff productivity.

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Access to information, in the palm of your hand.

The mobile Formiik application turns a smartphone into the most powerful tool you can give your field personal. With the use of a smartphone, you can:

  • Review the activities assigned to be carried out throughout the day
  • Arrange visits according to location and view them on the map
  • Review any information from the history of each customer
  • Capture information related to your visit in previously-customized forms that support from one up to hundreds of fields
  • Include photographic or document-scanning material
  • Record the geographic location of the place where the data recording is made
  • Receive free text messages
  • Continue working in the application, even with no data connection

Formiik works with smartphones running Android 4.4 or higher, which will provide you with the flexibility to choose between a wide range of devices, whichever better suits your budget.

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We can say, with all certainty, that our customers have achieved positive results
beyond their expectations.

With Formiik, more than 10 thousand people operate in the field, generating more
than 2 million visits per month.

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