Join your esteemed RCM colleagues in the beautiful National Harbor, Maryland as the ImagineSoftware family hosts a MONUMENTAL client conference. We’ll gather as ONE for a unified experience under ONE transformative platform. Embrace an event full of education, training, collaboration and fun, just minutes from Washington, D.C. We’ll dive into the latest on ImagineOne™, industry specific updates and improved best practices, as we continue to obstruct the ordinary.

Keynotes, general sessions, breakouts, and workshops drive two days of concentrated training, equipping you with the critical knowledge and understanding needed to gain maximum value from your ImagineSoftware investments. Plus, hands-on time in the Experience Room with Imagine support reps and developers proves invaluable to ask targeted questions and get truly tactical around the needs of your organization. Conference courses specifically address skills both administrators and users need.

Event Schedule

Subject to change. All events listed in Eastern Daylight Time (EDT).

Pre-Conference Workshop Registration Open

ICP Impact: The Certifications Course

From Novice to Pro: Building Up Your System Skill Set

Capitalizing on IT Efficiency: Strategies and Solutions Workshop

From Proficient to Profound: Advanced Functions and Customization

Dynamic Discussions: Reaching Beyond Radiology

Experience Room Open

Lunch & Learn Workshop


Mastering Payer Education: Unlock Value by Speaking Their Language

Power Panel: Revenue Cycle Resilience in Anesthesia

ERoundtable Retrospect: Connect & Collaborate

Libations, Liberty & Laughter: Arrival Meet-Up

Opening Welcome Reception

Registration Open

ICP Impact: The Certifications Course Final

Experience Room Open

Networking Breakfast

MONUMENTAL Momentum: Raising the Curtain

Bringing It All Together: ImagineOne™

Power Panel: Perspectives on Unlocking the Revenue Cycle

State of the Industry: Shaping Healthcare’s Dynamic History

Networking Lunch

Concurrent Breakout Sessions

Break With Sponsors

Concurrent Breakout Sessions

Offsite Appreciation Dinner

After Party

Experience Room Open

Networking Breakfast

Networking Breakfast

The Case for Cyber Care – Safeguarding Health Data

Client Showcase: Spotlighting Triumphs and Transformations

Break with Sponsors

Closing Keynote

Idea Swap & Farewell Lunch


The 2024 ImagineSoftware Client Conference will be held at the Gaylord National Resort & Convention Center.

Discover the excitement of National Harbor with stunning views of the Potomac River and Woodrow Wilson Bridge. Just moments from Washington D.C., this area boasts numerous activities and entertainment. From the Captial Wheel, ferry boats and kayaking to countless restaurants, shopping and unique art, there is something for everyone to enjoy.

The Gaylord offers several dining options, a state-of-the-art spa and fitness center and spacious guest rooms, many of which overlook the water. With unique features like the expansive Atrium and rooftop bar, you’ll have plenty to explore!

Reserve your room under ImagineSoftware's Client Conference discounted group rate of $259 per night through Tuesday, April 30, 2024..


  • The 2024 ImagineSoftware Client Conference will be held from May 22nd-24th at the Gaylord National Resort & Convention Center in National Harbor, Maryland.

  • All conference registration costs are listed on the registration page, including early bird rates, group discounts, and guest passes. Click Register at the top navigation menu to view these details once registration is open.

  • No. All attendees will attend sessions and conference events in-person. Select sessions may be available for on-demand viewing following the conference; however, no live virtual sessions will be broadcasted.

  • A room block for conference guests has been secured with the Gaylord National Resort & Convention Center at a discounted rate of $259 per night. Reservations can be made online.

  • Ronald Reagan Washington International Airport (DCA) is the closest major airport, located less than 10 minutes (6.9 miles) from the conference hotel on the Potomac.

  • Bus Station: Franklin St & S Pitt St Station

    Subway Stations: Branch Ave Metro, Braddock Road Station

    Train Stations: Amtrak Station ALX, Union Station

    Uber and Lyft are also available in the area.